What Information We Hold and Why
When you open a 4kxx account, we collect the details you provide at registration — name, contact information, and account credentials. Every time you make a deposit or withdrawal through bKash, Nagad, or Rocket, we log the transaction reference, amount, and timestamp to keep your wallet
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history accurate and to meet our fraud-prevention obligations. We also collect device identifiers and session data when you access the platform from your phone or browser, which helps us maintain account continuity across sessions. If you contact our support team, that conversation is stored against your
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account record. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. Your data is stored on secured servers and access is restricted to
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authorised personnel only. How this policy applies to you may depend on your local law and the eligible regions from which you access the platform. If you are unsure whether our service is available in your area, check the eligibility section in your account settings before
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proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.