Reference

How 4kxx Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your 4kxx account — including wallet activity through bKash, Nagad, or Rocket — how we store it, and what rights you have over it.

Account Data ProtectionLocal Payment PrivacyYour Right to AccessCookie ControlsData Retention Policy
4kxx How 4kxx Handles Your Personal Information
HOW WE PROTECT IT

Security, Cookies, and Data Retention at 4kxx

We use SSL encryption across every page and account action, including payment flows through bKash, Nagad, and Rocket. Cookies on the platform are used to keep your session active, remember your language preference, and measure how pages load on your device — not to track you across other websites. You can manage cookie preferences from the settings panel in your account. We keep your account data for as long as your account is active and for a period after closure as required by applicable obligations. Once that period ends, personal data is deleted or anonymised.

SSL Encryption Every account action and payment step runs over SSL so your credentials and wallet data stay protected in transit.
Cookie Management Session and preference cookies only — adjust or withdraw consent any time from the cookie settings inside your account.
Retention Schedule We hold your data while your account is active and for a defined period after closure, then delete or anonymise it.
Data Access Requests Submit a request through live chat or the Help Centre and we will confirm what data we hold on your account.
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your information, our support team can help. Raise a data request through any of the channels below and we will respond to your account within a reasonable timeframe.

Live Chat Start a chat from your account dashboard to raise a data access or correction request directly with our team.
Email Support Send your data query to our support address and include your registered account details so we can locate your record.
Account Help Centre The Help Centre inside your account has a dedicated privacy request form for deletion and data-export submissions.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled on 4kxx.

We collect your name, contact details, and login credentials at registration. Device and session data are added when you first access the platform from your phone or browser.

Payment data is shared only with the relevant processor — bKash, Nagad, or Rocket — and only to complete your transaction. We do not sell or pass payment details to unrelated third parties.

Submit a data-access request through the Help Centre form inside your account or contact us via live chat. Include your registered account details so we can locate your record quickly.

Yes. Raise a deletion request through the Help Centre or email support. We will process it in line with our retention obligations and confirm once your data has been removed or anonymised.

We retain account data for a defined period after closure to meet applicable obligations. Once that period ends, your personal information is deleted or anonymised from our systems.

How this policy applies depends on your local law and the eligible regions from which you access the platform. Check your account eligibility settings if you are unsure about access in your area.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.